Local time 1:56 am Emergency? Call 000

Emergency? Call 000.

Police, fire or ambulance, free from any phone, 24 hours a day. On a mobile, you can also dial 112.

Call 000 now

When they answer

  1. 1Say which service you need: police, fire or ambulance.
  2. 2Tell them exactly where you are: street, suburb and a nearby landmark.
  3. 3Stay on the line and follow their instructions.

Not an emergency?

Help, day or night

  • Health advice

    13 HEALTH

    13 43 25 84

    Speak to a registered nurse, 24/7, for the cost of a local call.

  • Police, non-urgent

    Policelink

    131 444

    Report a non-urgent crime or make a police enquiry.

  • Storm and flood

    SES

    132 500

    Storm damage, rising floodwater or trees down on buildings.

  • Poisoning

    Poisons Information Centre

    13 11 26

    Fast poisoning advice, 24 hours a day, 7 days a week.

  • Mental health

    1300 MH CALL

    1300 642 255

    The first point of contact for Queensland's public mental health services.

  • Crisis support

    Lifeline

    13 11 14

    Confidential crisis support, any time of day or night.

  • Injured wildlife

    Wildcare

    07 5527 2444

    Found a hurt or orphaned animal, or a snake that needs moving? Wildcare's rescue line answers 24/7.

Hospitals

24-hour emergency departments

Public hospital · Open 24 hours

Gold Coast University Hospital

1 Hospital Boulevard, Southport QLD 4215

1300 744 284

Private hospitals

Private emergency departments charge a fee for each visit, so check what your insurance covers.

  • Private hospital · 24-hour emergency

    Pindara Private Hospital

    Allchurch Avenue, Benowa QLD 4217

    That number is the emergency department, open 24 hours. Main switchboard: 07 5588 9888.

  • Private hospital · 24-hour emergency

    John Flynn Private Hospital

    42 Inland Drive, Tugun QLD 4224

    That number is the emergency department, open 24 hours. Main switchboard: 07 5598 9000.

  • Private hospital

    Southport Private Hospital

    21 Spendelove Avenue, Southport QLD 4215

Don't hesitate to call 000

If you think it's an emergency, call 000 straight away. Don't wait, and don't let cost stop you.

Ambulance care is free for Queensland residents. Visitors from interstate and overseas are billed (about $1,560 for an emergency trip), and Medicare doesn't cover it, so check that your travel or work insurance does.

Production office

Keep the office in the loop

After any hospital visit or ambulance call, let the production office know as soon as you can.

Production Area 3, Village Roadshow Studios, Entertainment Road, Oxenford QLD 4210

Police

Police stations

For anything non-urgent, call Policelink on 131 444. In an emergency, always call 000.

Your people

Team contacts

[Who to call first, and when.]

  • Medic

    [Name]

    [Mobile]

    [Email]

  • Office

    [Name]

    [Phone]

    [Email]

  • Travel & accommodation

    [Name]

    [Mobile]

    [Email]

  • After hours

    [Name or duty line]

    [Mobile]

    [When to use this number]

Beach and sun

Stay safe outdoors

  • Swim between the flags

    The red and yellow flags mark the stretch of beach patrolled by lifeguards. Always swim between them.

  • Caught in a rip?

    Stay calm and float. Don't fight the current. Raise an arm to signal for help.

  • Sunburn happens fast

    The UV index here hits 3 or above every day of the year. SPF 50+, a hat and sunnies, and reapply every two hours.

  • Bluebottle stings

    Rinse with seawater, then soak the sting in hot water. Skip the vinegar.

  • Snake bites

    Call 000 straight away and keep still. Most snakes leave you alone if you give them room.